5+ hour, 7+ min ago  (281+ words) Hamleys is set to boost its presence across UK transport hubs with two new openings in London. The toy retailer will open a 500sq ft pop-up store at Liverpool Street Station in early May, adding to its existing travel locations at…...

1+ day, 4+ hour ago  (555+ words) Shoppers have reported being wrongly identified as thieves and removed from stores after being flagged by facial recognition systems, according to an investigation by The Guardian. The newspaper said it had spoken to multiple people who claimed they were falsely…...

2+ week, 6+ day ago  (286+ words) UK Cyber Security Council has launched a new entry-level professional title aimed at tackling the UK's cyber skills gap, as retailers face growing pressure following a wave of high-profile attacks. The Associate Cyber Security Professional title, which opened for applications…...

3+ week, 1+ day ago  (231+ words) Iceland has rolled out new AI-driven inventory and replenishment tools to improve availability, reduce lost sales and strengthen store operations across its estate. The supermarket said the move is designed to tackle keeping the right products in stock across a…...

3+ week, 5+ day ago  (149+ words) Gap Inc is strengthening traceability across its global supply chain through a new partnership with Inspectorio. The retail giant hopes to improve visibility, supplier collaboration and quality management across its brand portfolio. The move will see Gap Inc and its…...

3+ week, 5+ day ago  (484+ words) Inventory accuracy affects every aspect of the e-commerce and omnichannel journey and, aside from causing operational costs and inefficiencies, it leads to lost sales and reputation damage. Improving inventory accuracy is a priority for retailers right now, and small wonder…...

3+ week, 5+ day ago  (280+ words) Frasers Group has launched a new AI shopping assistant across the FRASERS website as it looks to make online product discovery faster, smarter and more intuitive for customers. The new tool, called Ask Frasers, has been rolled out on the…...

3+ week, 6+ day ago  (347+ words) Tesco Media this week announced the launch of new premium video advertising formats across Tesco. com and the Tesco app. The new formats will run across two channels, the first being a video placement on the grocery homepage within the…...

3+ week, 6+ day ago  (254+ words) Visa has launched Intelligent Commerce Connect, a new product designed to make it easier for retailers, platforms and payment providers to support AI-led shopping. The service sits within Visa's wider Intelligent Commerce portfolio and is being pitched as a single…...

3+ week, 6+ day ago  (968+ words) From self-checkout misses to concealed items and checkout skipping, retail loss is becoming more complex, more expensive and harder to spot. Food retail has always had a complicated relationship with loss. High footfall, high transaction volumes, busy stores, fast-moving products…...