3+ day, 13+ hour ago   (343+ words) According to HR Acuity’s latest Employee Relations Benchmark Study, which drew on data from 274 organizations representing nearly nine million employees, found employee relations case volumes reached 145.5 issues per 1,000 employees in 2025, just below the highest level recorded in the report’s 10-year…...

3+ day, 13+ hour ago   (231+ words) A new report from Detect Auto says auto repair shops that perform thorough digital vehicle inspections complete them faster and generate higher average repair orders, helping improve customer trust and business growth. The inaugural State of Inspection Intelligence, Volume 1, 2026 combines…...

4+ day, 15+ hour ago   (1594+ words) In a world becoming more complex with continued advancements in technology and artificial intelligence, warehouse environments must remain vigilant when it comes to security and across every dimension of their operations. As cybersecurity and cargo theft threats become increasingly sophisticated,…...

5+ day, 18+ hour ago   (419+ words) Customers are no longer willing to wait days, let alone weeks, for vehicle repairs, and shops that fail to respond quickly risk losing business, a shop coach told a recent conference. Bill Haas, of Auto Ignite Management, said modern consumers…...

2+ week, 6+ day ago   (366+ words) Training alone does not guarantee better performance in a repair shop. Without structure, standards and follow‑through, it can become a costly exercise that delivers little return, according to shop owner and industry instructor Matthew Wagg. Learning must be intentional…...

2+ week, 3+ day ago   (342+ words) As owners, it’s our responsibility to educate the next generation. To do so, we need to provide seasoned technicians with the time and tools to mentor these young apprentices. This is also true for managers, service advisors and whomever you…...

3+ week, 5+ day ago   (189+ words) Tekmetric has introduced the Tekmetric Shop Index, a free benchmarking tool designed to help auto repair shop owners measure their performance against top-performing shops across the country or within their own state. Available without requiring an account, the tool provides…...

3+ week, 3+ day ago   (254+ words) As artificial intelligence moves from pilot projects into everyday decision‑making, organizations are reaching a critical tipping point where how they redesign work, governance and culture will determine long‑term success, according to Deloitte’s 2026 Global Human Capital Trends report. “Organizations…...

3+ week, 3+ day ago   (404+ words) The growing shift toward hybrid retail models is reshaping how automotive aftermarket companies operate, forcing them to manage multiple sales channels while meeting rising customer expectations. Retailers are increasingly combining online, in‑store and delivery channels into a single operating…...

1+ mon, 1+ day ago   (363+ words) Workers overwhelmingly believe networking is critical to career success, yet many feel unprepared and uncertain about where and how to build meaningful connections. A survey from Express Employment Professionals and The Harris Poll found that 84 per cent of job seekers…...