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News
‘Ghosting’ Is Haunting Foodservice Hiring
7+ hour, 25+ min ago (532+ words) Kelly Beaton | July 28, 2026 The term “ghosting” is no longer reserved for the dating world. Ghosting – or disappearing without warning – has reached the restaurant world, as illustrated by a new survey by Click Boarding. The survey revealed that more than half…...
New Report Shows AI is Creating a 'Restaurant Profitability Gap"
1+ day, 5+ hour ago (381+ words) Kelly Beaton | July 27, 2026 A new survey illustrates that AI is becoming a game-changer for the foodservice industry. In its 2026 State of the Restaurant Industry: Mid-Year Report, the Restaurant365 management platform uncovered a notable difference in performance between restaurants using AI and…...
More Perks, Less Friction: The ‘Amazonification’ of the C-Store
5+ day, 2+ hour ago (704+ words) Anna Kinder | July 23, 2026 In my neck of the woods, Oklahoma City, many – if not most – of the convenience stores are equipped with drive-thru windows at this point, which isn’t the norm for the majority of my colleagues, who primarily live…...
Food & Beverage Layoffs Aren’t Really About AI. They’re About an Industry Reinventing Itself.
4+ week, 15+ hour ago (546+ words) Harshita Bhardwaj | June 30, 2026 Artificial intelligence is often cited in the context of companies laying off employees. Yet, when you take a closer look at the most recent round of layoffs in the food and beverage industry, you’ll see that most…...
Cybersecurity for Food Companies: How to Prepare for Ransomware, AI Threats, and Supply Chain Disruptions
4+ week, 1+ day ago (792+ words) Chris Campbell | June 29, 2026 During a recent Food Institute webinar, experts from RSM US LLP and HUB International Northeast outlined the cybersecurity risks facing food companies and the steps leaders can take to improve resilience against ransomware, business email compromise, and…...
The Uncanny Valley of Voice AI at the Drive-Thru
2+ mon, 1+ week ago (469+ words) Why do AI drive-thrus feel unsettling? QSRs see gains in speed and accuracy, but consumers remain wary of voice AI....
What is the ‘Capability Era,’ and How Can Executives Adapt to It?
2+ mon, 1+ week ago (601+ words) Chris Campbell | May 18, 2026 Food and beverage executives have spent decades optimizing for scale, efficiency, and structure. But according to John Linehan, president of Irresistible Foods Group, that approach is no longer enough. Appearing on a recent episode of The Food…...
Consumers Seek Value Amid Affordability Debate, Instacart Says
2+ mon, 2+ week ago (430+ words) Marcy Kreiter | May 14, 2026 U.S. consumers are voting with their feet and their fingers, heading to club retailers for perceived value amid the affordability debate. In its first quarter results, Instacart reported consumers are focused on affordability and value. CEO Chris Rogers…...
FI Fast Break audio news: April 29, 2026
3+ mon, 3+ hour ago (20+ words) In the latest FI Fast Break news podcast, we discuss many consumers' slow adoption and acceptance of artificial intelligence (AI)....
Survey Shows Many Consumers Distrust Agentic AI But Use It Anyway
2+ mon, 3+ week ago (937+ words) Anna Kinder | May 7, 2026 A recent Riskified survey revealed that a sizable gap exists between consumers’ trust in AI and their actual usage of these tools. Despite 53.9% of consumers believing AI can increase their fraud risk and 55% expressing discomfort regarding AI…...